Overview & When to Use
What this feature does
Check In New Shipments processes distributor invoices to create products in Shopify, allocate copies to subscribers, and generate pull lists. The system handles shortages, damages, and allows you to adjust subscriber allocations when you're short on copies.
When to use it
When processing weekly shipments from Diamond, Lunar, PRH, or Universal Distribution
When you need to handle shortages or damages in your shipment
When managing mid-week shipments without full invoices
Prerequisites
Distributor invoice files downloaded and ready to upload (See Where to Get Invoices for Importing)
Customer subscriptions already set up in the system (See
Key terms
FOC – Final Order Cutoff, the deadline for ordering comics
Pull List – List of comics allocated to specific subscribers
Shortage – When you receive fewer copies than ordered
Street Date – The official release date for comics
How to Use Checking In New Shipments
Step-by-step
Go to Manage Comics Oryx and click Check-In.
You'll be on "Check in and Pull Comics" - click Start Over to begin.
Upload your invoice files by dropping them into the upload box or clicking Add Files.
We recommend that you upload like files, do all Diamond, or all Lunar, or all PRH. Mixing and matching distributors while possible, can give you bad outcomes since each may have a different distributor code, cost, price, and FOC date.
Review the invoice list and record any shortages or damages.
Click Ignore for items you don't want to process (like mid-week shipments from weeks ago).
Click Find additional Items to add any extra items not on the invoice.
Click Next to proceed to subscriber allocation.
Review subscriber counts for each title - titles with active subscribers are automatically checked.
Uncheck Selected for reprints or replacement issues you don't want to pull for all subscribers.
Click the pencil icon to adjust prices if needed.
If you're short on copies, click on the title to select which subscribers get copies.
Click Next to proceed to import settings.
Choose how many issues to import and add any custom tags (especially for Smart Collections).
Set the availability date (defaults to current date, adjust if processing before Street Date).
Click Confirm Pull to complete the process.
Review the pull summary and note any shortage warnings.
Click the Pulls By Date tab to view and export your pull lists.
What you should see
Upload screen with drag-and-drop area for invoice files
Complete list of items from your invoices with shortage/damage options
Pull List screen showing how many customers are subscribed to each title
Pull summary with shortage warnings if applicable
Pulls By Date tab with filtering and export options
Products appearing in Shopify (may take up to 15 minutes to fully process)
Screenshots
Tips
Use the shortage allocation feature to prioritize subscribers when you're short on copies
Export pull lists as CSV for your records and physical pulling
Check the Pulls By Date tab anytime to access historical pull data
Troubleshooting
Can't find invoice files – Check your distributor's website (Diamond, Lunar, PRH, Universal) for downloadable invoices (see Where to get Invoices for Importing)
Subscribers not showing for a title – Verify the title was subscribed to at FOC time; customers may have unsubscribed since then
Shortage allocation not working – You can only allocate as many copies as you have on hand; excess subscribers will be greyed out
Items missing from invoice – Use "Find additional Items" to add items not listed on the original invoice
Related articles
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